ARRI Webgate is even more flexible now, with additional input formats. By upgrading our transcoding pipeline, we support more file formats and it is possible to convert DNxHR files up to 2k and GoPro Cineform files into streaming derivatives.

For our transcoding pipeline we have introduced a new and improved logic. Render queues run smarter and waiting times are kept to a minimum. In addition, we have added extra transcoders to ARRI Webgate to enable more parallel renderings. All ARRI Webgate cloud computers are now networked with 10 Gbit/s. This helps to improve the performance of uploads, renderings and the video playback.

For a better sound experience, we've increased the audio data rate for 720p and 1080p streaming files to 256kbps. On the image side we achieved an improved color reproduction for REC709. For an optimal color fidelity, we recommend Safari and Chrome for MAC systems, and Chrome for Windows systems. On iPads and iPhones, the color fidelity is guaranteed in all major browsers and of course in the Dailies Player App. For color-critical approvals, we recommend the use of an iPad, since the color accuracy for REC709 is very high.

Published at: January 16, 2019 09:00 AM

Improve team collaboration with the new User Sidebar. The member view provides optimal transparency in your dailies projects. Know at a glance who has access to a project or a room and see their roles and permissions. Allow users to see the list of all team members.

Easy role management: admins can quickly change their users' permissions, limit access and reset team members' passwords. With only one click users can be removed from a project or from the entire client.

The new user sidebar is automatically displayed for newly created projects. It is deactivated for existing projects, but can be activated at any time in the project settings. ARRI Webgate, the perfect software for your dailies and review workflow.

Published at: December 03, 2018 10:00 AM

Get your free ARRI Webgate and Dailies Player App trial account today and try out all the features for 14 days. Make ARRI Webgate your distribution-, video- and approval-platform. Send personalized and secure screener links with watermarks, giving you full control over your content. ARRI Webgate is your online data archive and the secure Dailies Player for your productions. Organize and share your video projects in teams and work together better and faster.

Published at: November 29, 2018 03:00 PM

From now on, users can also be added from the browser view of ARRI Webgate. It is no longer needed to navigate to the admin area.

Also, we have simplified the add users dialog. If you are in a certain room in ARRI Webgate, you will first be offered this room for assigning rights. From now on, it is sufficient to enter the user's e-mail address, and the user then enters his personal data when the password is assigned. A handy new feature is the ability to add a comma-separated list to the "Add User" dialog, inviting many users in one step.

For each role of a room you can now see which rights hide behind each role in the add users dialog. If a passive user is added to a project, he will automatically receive a new invitation e-mail. Also, a passive user can now request a new invitation e-mail with the help of the password forgotten function in the login window.

Published at: August 10, 2018 08:00 AM

In addition to adjustments in the frontend, we have made many optimizations in the architecture in the last six months. These adjustments are not immediately apparent. Therefore, we want to inform you about how we could continuously improve the performance of ARRI Webgate.

Often, data must be delivered as quickly as possible. To make this possible, we took a closer look at the uploads to ARRI Webgate. We could achieve three times as much upload bandwidth through customization. Also, we could massively accelerate the uploads of many individual files. In addition, we have introduced a monitoring that allows us to monitor all uploads. If your uploads are slow, we recommend first to take a look at your possible bandwidth for example with Speedtest. If you have enough bandwidth and an upload is nevertheless slowly from now on we can support you better.

The biggest change in architecture in the last six months has been the creation of a storage cluster. Switching from a few to many storage servers offers many advantages. Each file is no longer saved twice, but even secured in three places. The reliability is thus greatly increased. This has already been proven when in May one of our data centers suffered a power outage during to a thunderstorm. Due to the distributed data, the failure of individual servers could be compensated for a very long time. There was only a short interruption and after a restart of the affected servers, the operation could be resumed seamlessly. Another great advantage of our cluster is that the maximum download speeds have been significantly increased.

The cluster also offers advantages in scalability of storage and backup. If more space is needed in ARRI Webgate, it is very easy to add new storages to the cluster. It is the same with the transcoders. By automating the server setup, we can add ad hoc new servers to our render farm.

All existing servers are constantly monitored by us using various tools. If a malfunction or breakdown occurs, we will be informed by e-mail or SMS and can react directly to it. The web server and the ARRI Webgate database are protected by a failover server. If there is a failure, we can quickly switch to the secondary web server. On July 3, there was a technical interruption in the data center what caused a short downtime. Just when we wanted to do the switch, however, the malfunction was already fixed in the data center.

The rendering in ARRI Webgate has been redesigned. The stability of the renderings could thus be continuously improved. The changes make it easier for us to debug rendering errors, should they occur.

The deletion of objects in the ARRI Webgate was relatively slow in the past. Through our changes the deleted storage space is directly available to you, folder sizes are adjusted directly.

Best regards
Your ARRI Webgate Team

Published at: July 23, 2018 02:00 PM

We are pleased to announce that the ARRI Webgate has again been certified as having a "very high level of security". We are constantly customizing and updating our application to ensure that your data is optimally protected against unauthorized access by third parties.

Twice a year we have the ARRI Webgate audited by an external company. On four days in May 2018, experts from SySS GmbH tried to uncover ARRI Webgate security vulnerabilities. They tried to access user data from the outside as well as from the inside with the help of an ARRI Webgate account. During the review no critical vulnerabilities were found. In particular, SySS GmbH was unable to gain access to confidential data. SySS GmbH once again certifies the web application ARRI Webgate a very high level of security.

Thank you for your trust, the ARRI Webgate Team

Published at: June 13, 2018 08:00 AM

The ARRI Webgate app for viewing dailies is here! Get the "Dailies Player by ARRI Webgate" app for iPad and iPhone in the App Store!

Download now

The Dailies Player app is the ARRI Webgate video player ideal for viewing dailies. You can log into the app using your ARRI Webgate access data and get access to all your playlists.

You can download clips and playlists and view them offline. In the video player you can have the source timecode of the clips displayed, framelines superimposed and select the streaming resolution. For rapid navigation you can skip back and forth frame by frame or in 10-second steps. If metadata has been uploaded, the scene, slate and take are displayed for every shot. If you are looking for a specific scene, use the metadata search.

Find out more.

Published at: April 26, 2018 07:00 AM

ARRI Webgate goes on set. We introduce the new interface between ARRI Webgate and the script supervisor app LockitScript. To check the continuity the script supervisor had to rely on his notes and photos so far. We have now developed the logical consequence - the connection between the dailies from ARRI Webgate and the iPad App LockitScript. The control of already shot material to avoid continuity errors becomes a breeze.

Ilka Riethus, Script Supervisor of the German TV series "Hubert und Staller" has tested the new feature for us for the first time:

"It is often like this: You shoot scene 2 today, but the directly following scene 3 - two weeks later. A tool with which I can quickly check the image to avoid continuity errors is extremely valuable. The combination of LockitScript and ARRI Webgate makes me independent - I don’t always have to go to the DIT or material assistant if I need a playback."

Ilka especially appreciates the ability to quickly and easily find the right clip.

"This is not just an endless clip list that I have to scroll through and search. With the metadata captured in LockitScript, I can directly search for Episode 3, Scene 3, Shot 4, and Take 1 - and there's the clip. "

Conversely, all information captured in LockitScript can be imported as an ALE file into ARRI Webgate. To use the convenient functionality it is sufficient to book ARRI Webgate and to buy LockitScript in the App Store. There are no additional costs.

Published at: April 06, 2018 07:00 AM

Currently fake Webgate emails are in circulation with the aim of obtaining your login data via fake Webgate sites. These mails contain the request to log in to Webgate – allegedly accounts would be marked as inactive and deleted without logging on.

These emails are fakes (so-called phishing emails) and were not sent by us. Please do not click the link! Please delete the email and do not share personal information.

If you have received such an email and have already disclosed your credentials, please reset your password as soon as possible and contact the Webgate Support at help@webgate.io.

This is how you can protect yourself:
In case of doubt always check the sender address of emails. Webgate emails are only sent from noreply@webgate.io and help@webgate.io. Please always check the domain name in the address bar of your browser. Webgate can only be reached via the domain webgate.io

Media Film Services services like the Webgate and our mail system were not successfully attacked. In addition to our own efforts we have regular checks and certifications carried out by well known external service providers for the security of your data.

Published at: January 24, 2018 03:00 PM