Improved usability in batch operations

After numerous user tests we have optimized some icons in our batch processing. We take this as an opportunity to give you a closer look at the batch functions and to introduce the icons.

Batch processing means that a selection of data is processed automatically. If you use ARRI Webgate as a video feedback tool, you can put a selection of clips into a Screener Link / Directlink with a single click.

Our functions also cover the daily tasks of online file hosting. You can access Share, Download, Download with Download Client, Move, Link, Notify, Add Clips to Playlist, Create Playlist for Clips, Share and Delete via the context menu (three dots).

The most common functions - Share, Download, Move, and Delete (icons from left to right) - are also located in the quick access next to the context menu.

In addition, Directlink creators will find a simple «Share» dialog in the upper right corner directly in their Directlink with the next release.

We will continue to release small improvements in the near future, which we always discuss and test with our users. Are you interested in actively shaping ARRI Webgate? Then sign up for our beta program.

Published at: December 22, 2020 08:00 AM

Improved usability in batch...

🌍Track me if you can📍

Release notes 09/2020

A new month brings news from your ARRI Webgate developer team.

We are still working on the Directlinks. Last year we did interviews with some of you about how we could better adapt the Directlinks to your needs.

A major request was an access log where you can verify that your link has not accidentally fallen into the wrong hands.
We have now completed this and it is available in ARRI Webgate in the Directlink settings. The access log works for personalised Directlinks (i.e. one link per person) and non-personalised Links.

This is how you activate the access protocol:
- Select the checkbox 'Activate access log' when you create the Directlink. You can also choose whether you want to be informed about all accesses by email.
- Create the Directlink and click on the link shown. You are now in the Directlink. In the sidebar you will find a user icon. Enter the recipients of the Directlink and Webgate will invite them for you (these are the personalised links). With personalised tracking you will see the email that accessed your link in the log, otherwise you'll only have the information that somebody accessed your link.
- You will also see a location icon in the sidebar. This is where the access log is displayed as soon as a person you shared the link with opens it. You will see the approximate location and the time of access.
- You can remove the granted access in the context menu of the invited person or resend the link.

Another wish on your part was to be able to send a personal message to the recipients of the link when ARRI Webgate sends the invitation email for you. We built that for you as well. As soon as you invite people to your Directlink, a box appears in the invitation window where you can write a text to the recipients.

Regarding security we recommend the use of personalised Directlinks.

That much from us. As usual we are looking forward to your feedback via the contact form.

See ya in October!

Published at: September 04, 2020 10:13 AM

🌍Track me if you can📍

🦠 A feature you hopefully never notice.

Release notes 08/2020

Some of the features in Webgate you hopefully never see.

For instance the new virus scanner.

ARRI Webgate regularly undergoes external security audits and we do our best to ensure that Webgate meets all security standards.

A good example is the new Webgate virus scanner. If a user uploads a virus, the following things will happen from now on:

* The file will be marked as a virus and blocked from any further processing. It can only be deleted.
* The user, as well as project and client admins are informed about the uploaded virus via e-mail.
* The file cannot be distributed via directlink.

After having finished this feature, we will now dedicate ourselves to our directlinks again.

We have received a lot of feedback about the directlinks from you over the last year. On one hand, you love the feature - on the other hand, however, we could take a lot of work off your shoulders by automation.

Upcoming topics for the *%20Send%20the%20directlink%20recipients%20a%20personal%20message

As%20always,%20if%20you%20have%20feedback%20or%20ideas,%20you%20can%20let%20us%20know%20via%20the%20">Photo by Hacker Noon on Unsplash

Published at: August 11, 2020 11:00 AM

🦠 A feature you hopefully n...

What are the developers up to?

Release notes 07/2020

Hey there.

It's been a long time since you' ve had the chance to sneak a peek into our office. Contrary to all clichés about the developer's cellar, our office is flooded with light and full of plants. To ensure that you don't lose track of new ARRI Webgate functionalities, we try to report on our topics more regularly.

- The best comes first: Finally the first step for our personalized directlinks is complete. To create the personalized directlinks, first create a directlink without inviting anyone. Then open the directlink. In the sidebar you will now find a users icon. You can invite your users and also remove them again (via the context menu. Removed users will not have access to the directlink anymore). Also you don't have to worry about the mailing anymore, because ARRI Webgate will send the directlink for you. Wohoo!
- Using right click in the ARRI Webgate Browser now opens a context menu with many practical functions.
- On our Kanban Boards you now have the possibility to archive cards. This will allow you to remove cards from your board without deleting them. You can find the functionality in the context menu of the board cards and board columns. You can access the archive via the context menu on the board.
- You can finally use emojis in boards and labels (just copy-paste and save). Yay. We like to use to find the perfect emoji for our boards and labels.
- We have also improved our architecture. Our upload bandwidth has increased tenfold (yes, exactly, 10 times faster!). We have upgraded alle our servers from a 1 Gbit connection to a 10 Gbit connection.
- and we fixed many small bugs.

That's it from us. Let us know your feature requests via the contact form.

See ya
the developers aka Jessie Evil, Coffee Kid, Injury Man, Merch Girl & Mad Sissi

Published at: July 23, 2020 11:45 AM

What are the developers up to?

Export comments for Adobe Premiere and Avid Media Composer

Export comments directly to Adobe Premiere as Adobe XML files

You have reviewed and approved an online video using ARRI Webgate and now you want to import the change requests in the comments into the editing program Adobe Premiere? The implementation of the change requests is now faster and without detours, because the Adobe-XML format has been added to ARRI Webgate, enabling comments to be imported straight into Premiere Pro – without having to go through other tools like Prelude. In addition to frame and clip comments, ARRI Webgate now also supports in and out points and passes them on to Adobe Premiere. Have you tried setting in and out points before? Well we have made this easier. Now you can simply slide the in and out points to the desired spot.

Clip-based export of comment lists

Up to now, only one file with all comments was exported for each playlist in ARRI Webgate, irrespective of the number of clips in the playlist. We talked with editors and found out that they prefer to have one comment file per clip. So that is what we have now done. In particular when multiple episodes of a season are listed consecutively as individual clips, this timeline is missing in Avid, where each video clip also has its own timeline. Now, when exporting the comments, a separate comment file is created automatically for each clip and offered for download in a zip file. Each comment file is named after its clip, to avoid confusion.

Linking the comments to timecodes

By default, the common tools like Avid start a timeline at TC 01:00:00:00. But in practice that isn’t always the case. Now the comments are linked to the sequence timecode of the video file when being exported, so that each frame-exact comment from ARRI Webgate can be found at precisely the right place in Avid.

For example: A sequence beginning with the TC 00:59:52:00 is exported from Avid and uploaded to ARRI Webgate. There, comments are left at various points. The feedback from ARRI Webgate is returned to Avid using an Avid Marker file. The comments have the identical time code as the original sequence, so they are in exactly the right place in Avid, regardless of what timecode the sequence begins at. Feedback made easy!

Also get an overview of all comment functions on videos in ARRI Webgate.

Published at: June 03, 2020 02:00 PM

Export comments for Adobe P...

Stay in touch even from the home office with the video chat function

Since personal contacts should be reduced to a minimum right now, we have integrated a video chat function for you in ARRI Webgate. There you can meet and exchange ideas with your colleagues and partners virtually, access to ARRI Webgate is not required. Simply copy the meeting link and share it with your conversation partners. You can protect your meeting with a password and share your screen. Even though the function may not be perfect yet, it can make your work and coordination easier. Feel free to give us feedback so that we can decide whether to keep the function when the crisis is hopefully over soon.

Stay cheerful and healthy!
Your ARRI Webgate Team.

Published at: April 01, 2020 12:00 PM

Stay in touch even from the...

Video and audio deliveries made easy with the folder upload

In film productions, different companies and freelancers always work together. During postproduction, therefore, data is constantly exchanged between the trades. Especially for audio data, there are often complex folder structures for stems, M&E, dialog, mix sessions, ADR, foley, etc.. If this data is shared, you want to keep the clarity with the help of the folder structures, of course. Exactly this is now possible with ARRI Webgate. Simply drag and drop a folder into the upload window. The relative path of each file is shown here. By pressing Start, the folders and subfolders are now included and all files are stored in the identical folder structure in ARRI Webgate.

The chain is now closed. You can now upload folder structures and use Directlinks to share entire folder structures. You can download folder structures with the Download Manager, currently still in the beta phase, or by using the ZIP download. And best of all, you can now send Digital Cinema Packages (DCPs) without having to zip them first. Just drag and drop the DCP into the upload window and the DCP structure is preserved! This saves you a lot of time when delivering your data!

Published at: March 31, 2020 12:00 PM

Video and audio deliveries ...

Remote controlled downloads with the Download Manager

Achieve your goals faster with the ARRI Webgate Download Manager

To make downloading even faster and more reliable, we are currently developing the ARRI Webgate Download Manager. With it, you neither have to be present for downloads, nor do you have to have your browser open.

The advantages of the Download Manager are:
- Remote controlled downloads from ARRI Webgate.
- Downloads to multiple computers simultaneously.
- Downloads also continue when the browser is closed.
- Entire directories can be downloaded.
- High speed downloads from all of our servers simultaneiously
- Interrupted downloads are resumed.

A use case is for example, sending DNxHD files from the dailies department to the editing room. Whereas the editor's assistant previously had to download the DNxHD files from ARRI Webgate before starting work, editing can now start immediately. The download to the editing room's computer can now be controlled remotely through ARRI Webgate by the Dailies department, eliminating the annoying waiting times before editing can begin.

The ARRI Webgate Download Manager is currently available as a Beta feature for your Mac. If you want to test the ARRI Webgate Download Manager, simply sign-on to our Beta Tester programme. We are looking forward to your feedback.

Published at: March 30, 2020 12:00 PM

Remote controlled downloads...

Reliable and fast - The download as ZIP

Zip streaming in ARRI Webgate? Of course!
Zipping files to download them afterwards can be a tedious and lengthy proposition when the data volumes are large. But that's now a thing of the past with ARRI Webgate. Because with zip streaming, a file can be downloaded onto your computer while it is being compressed – simultaneously instead of consecutively. That makes your download faster and easier. Waiting for the Zip file to be finished is now history, and we are making something come true that our customers have been wanting for a long time.

Another benefit: The folder hierarchy remains in place when creating the Zip file, and is not removed as used to be the case when zipping, which would cause the files from different subfolders to end up in the same folder. This means more clarity, which saves you time and stress.
If the topic of directories and folder structures is of interest to you, we also have an article about how to share folder structures via Directlink .

Zip streaming is making mass downloads obsolete
And at the same time we can say goodbye to the mass download thanks to zip streaming. This also solves the problem that some browsers, like Mozilla Firefox, always asked where every single individual file was to be saved to.
This isn't a must though. Individual files can still be downloaded as always by clicking on the file.

Published at: March 27, 2020 02:00 PM

Reliable and fast - The dow...

Work safely during the corona pandemic

To help you connect and work safely during the corona pandemic, ARRI is offering its Webgate cloud service Studio 500 package for 30 days free of charge*.

As a partner to the entertainment industry, we want to do our bit to help master the severe restrictions that the corona crisis brings with it.

Stay connected
With ARRI Webgate you can save your data in our cloud and, regardless of where your individual team members are located, place comments and corrections on your video files, jointly give clearance to rough cuts using the coordination function, or send image and video files to internal and external partners with Directlinks.

To facilitate working together in this troubled time of limited personal contact, we are happy to now offer you our Studio 500 package for free for 30 days*. The Studio 500 package includes unlimited users, 500 GB of storage space, and 500 transcoding minutes. Simply click here to benefit from this special offer. The offer is aimed at all those who urgently have to communicate with their teams regarding ongoing projects, and who do not yet have their own ARRI Webgate account.

Want to learn more about how ARRI Webgate works? Click here or get in touch with us by sending us an email.

The coronavirus is posing new and unfamiliar challenges. We're all in the same boat. Let's work together to master the tasks that lie before us!

All the best. Keep healthy and calm.

Your ARRI Webgate team

* This offer is valid for all new registrations on ARRI Webgate and is valid until April 13th, 2020 or until further notice.

Published at: March 23, 2020 03:30 PM

Work safely during the coro...